Goldman Sachs has seen between 10% and 20% of its consumer loan customers request payment deferrals across its Marcus and Apple Card products.
AI IN TELECOMMUNICATIONS: Why carriers could lose out if they don't adopt AI fast — and where they can make the biggest gains
Business Insider Intelligence focuses on the use of AI to enhance the customer experience, which can directly impact revenue for telecom providers.
Download this FREE report to read Business Insider Intelligence's analysis of effective strategies to capture AI's potential in banking.
THE DIGITAL THERAPEUTICS EXPLAINER: How digital treatments could be a $9 billion opportunity by 2025
Business Insider Intelligence explores the drivers lighting a fire under the DTx market and unpacks the ways vendors reach their intended audiences.
Business Insider Intelligence examines the current trajectory of BOPIS and BORIS and provides strategies retailers can use to implement them.
Business Insider Intelligence has created an infographic showcasing compelling statistics from its recent connectivity and tech research.
In a new 2018 report, BI Intelligence, Business Insider's premium research service, describes how AI works and looks at its present and potential future applications.
Business Insider Intelligence's Mobile Banking Competitive Edge Study ranks banks according to strength of their mobile offerings.
THE MILLENNIAL FINANCIAL HEALTH REPORT: How the largest generation is saving and managing their money, and how banks can target products and messaging to reach them
This report identify three millennial sub-generations, the unique financial needs and challenges of each, and the ways providers can tap into them.
A list of 30 Big Tech Predictions for 2020 across Banking, Connectivity & Tech, Digital Media, Payments & Commerce, Fintech, and Digital Health.
Spotify's personalization and social features fueled it to the No.1 spot on brand intimacy –– and that high user trust could attract ad dollars.
PODCAST INDUSTRY REPORT: Podcasting will be a $1 billion industry by 2021 — here's how Spotify, Apple, and others are innovating to make it happen and where brands fit in
This is an in depth look at the podcast industry, focusing specifically on key drivers of its recent boom and the audiences pushing it to new heights.
The disadvantages of not having home internet during the pandemic may spark a bipartisan effort to expand broadband subsidies
The coronavirus has exacerbated the disadvantages of not having home internet, sparking a bipartisan effort in the US to expand broadband subsidies.
Synchrony's annual purchase volume plummeted in Q1, exemplifying the struggles the coronavirus is set to cause for the payments industry.
Google Cloud made its Healthcare API generally available to healthcare organizations in response to the coronavirus pandemic.
THE GLOBAL SMB NEOBANKS REPORT: How 17 upstarts are tailoring solutions to tap the $850 billion annual opportunity in addressing the unmet needs of SMBs
In a new 2020 report, Business Insider Intelligence explores the key factors driving an explosion of neobank activity in the small business segment.
Business Insider Intelligence details the explosive growth of Sports, and breaks down the different channels brands can take to reach esports fans.
THE GLOBAL 5G LANDSCAPE: An inside look at how the US, China, South Korea, India, Brazil, and Mexico are initiating the next phase of 5G development
In a new 2020 report, Business Insider Intelligence looks at the Global 5G Landscape across the United States, South Korea, China, India, Mexico, and Brazil.
A look at the global fintech landscape and how countries are embracing digital disruption in financial services
With large banks and agile startups both competing to get a piece of the rapidly growing fintech industry, new fintech hubs are sprouting in cities across the world. See how the landscape has evolved and where it's likely to go.
ACCOUNTS PAYABLE AUTOMATION: The multitrillion-dollar accounts payable market is finally digitizing — here's how payments providers can grab a piece of it
This report breaks down analog and digital processes at all three stages of an accounts payable transaction, evaluating barriers toward digitization.
Why are Apple Pay, Starbucks' app, and Samsung Pay so much more successful than other wallet providers?
A new report from BI Intelligence addresses how in-store mobile payments volume will grow through 2021, why that’s below past expectations, and what successful cases can teach other players in the space.
THE BUY BUTTON REPORT: The introduction of SRC will turn the online retail payments industry on its head — here's how payments players can win in the new checkout landscape
This report lays out what SRC and its buy button are, how the button works for users and merchants, and obstacles between it and widespread adoption.
Business Insider Intelligence identifies the most popular platforms for Stories, best practices for engagement, and challenges hindering adoption.
THE SMART SPEAKER REPORT: Smart speakers could be the fastest-growing digital platform ever — here's how to engage with customers through the devices
This report examines the evolving smart speaker market while breaking down top use cases and reasons why they are or aren't resonating with consumers.
A new report from Business Insider Intelligence outlines the basics of the IoT and what this next wave of technology means to the everyday individual.
Business Insider Intelligence has created an infographic showcasing compelling statistics from its recent digital health research.
FINTECH AND FINANCIAL INCLUSION: How low-overhead direct banking models enable banks to profitably serve the US' 33 million underbanked households
Business Insider Intelligence explores the growing opportunity for incumbent banks to tap into the financially underserved.
THE PAYMENTS ECOSYSTEM: The biggest shifts and trends driving short- and long-term growth and shaping the future of the industry
In this report, Business Insider Intelligence examines the payments ecosystem today, its growth drivers, and where the industry is headed.
In the Chatbots 101 report, Business Insider Intelligence breaks down how chatbots work and looks at the future of the market.
THE US TELEHEALTH MARKET: The market, drivers, threats, and opportunities for incumbents and newcomers
In a new 2018 report, Business Insider Intelligence defines the opaque US telehealth market, forecasts the market growth potential and value, outlines the key drivers behind usage and adoption, and evaluates the opportunity telehealth solutions will afford all stakeholders.
Business Insider Intelligence surveyed global executive decision makers to see how they think COVID-19 will impact their companies and the economy.
THE ONLINE MORTGAGE LENDING REPORT: How banks are striking back against Quicken Loans and other digital-first lenders in the $9 trillion US mortgage market
Business Insider Intelligence examines the state of mortgage lending and how technology has enabled alt lenders to transform the home loan process.
This FREE report gives insight to how disruptions from the coronavirus will ripple throughout the business world, including the digital media space.
This report discusses the growth of TikTok around the world and what marketers should know about the Chinese-owned short-video app.
Facebook released a new Facebook Gaming app to capitalize on the pandemic-induced uptick in live-streaming usage to take on rival platforms.
Comcast digital health offshoot Quil quickly rolled out a coronavirus monitoring tool, which is being offered by a major Blues insurer.
JPMorgan Chase, Wells Fargo, Bank of America and US Bank are being sued for unfair practices in their processing of Paycheck Protection Program loans.
Learn how the maturation of social commerce, shifts in publisher revenue streams, and rise of connected TV will shake up the digital media industry.
Alibaba's $28 billion investment in cloud infrastructure will help it compete with US tech giants outside of China
Alibaba may invest $28 billion to build out cloud infrastructure, helping Alibaba Cloud compete against US tech giants and fuel geopolitical tensions.
THE RISE OF BANKING-AS-A-SERVICE: The most innovative banks are taking advantage of disruption by inventing a new revenue stream — here's how incumbents can follow suit
Business Insider Intelligence looks at benefits banks stand to gain by offering BaaS platforms and discusses players that have already had success.
Business Insider Intelligence has put together the following list of 10 Up and Coming Fintechs for 2019.
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In Five Digital Trends to Track as We Head Into 2020, eMarketer lays out its predictions across Digital Marketing, Media, and Commerce.
How the Internet of Things will transform consumerism, enterprises, and governments over the next five years
Consumers, companies, and governments will install more than 40 billion IoT devices worldwide through 2023. Business Insider Intelligence provides IoT forecasts to understand how this transformative technological force is changing how companies and jurisdictions operate, and how consumers live.
In The Future of Retail slide deck, Business Insider Intelligence outlines SRC-enabled checkout and explores how it could either take off or burn out.
THE ESPORTS ECOSYSTEM: The key players and trends driving the red-hot, fast-growing esports space that's on track to surpass $1.5 billion by 2023
Business Insider Intelligence provides a comprehensive breakdown of the key players involved in the fast-growing esports space.
eMarketer shares key insights on how Instagram user growth and usage patterns will evolve in 2020.
In a new 2019 report, eMarketer outlines nine trends to know for this year's media plan in Digital Display Advertising.
AI IN BANKING: Artificial intelligence could be a near $450 billion opportunity for banks — here are the strategies the winners are using
Business Insider Intelligence identifies the most meaningful AI applications across banks' front and middle offices.
Business Insider Intelligence lays out the top three biggest smartphone trends for the next 12 months.